You can pay for the service by cash, by bank transfer, or online via bank card. To do so, please follow these steps:
- Place your order for the desired service in any convenient way: by phone: +375 17 382 4110 or by email: minsk.info@waldorfastoria.com
- Within 10 minutes, we will send a payment link to your email address. Click the link to proceed to a secure payment page powered by the bePaid processing system.
- The payment page will display your order number and the total amount. To complete the payment, enter your card details and confirm the payment by clicking the "Pay" button. If your card supports 3-D Secure technology, you will be redirected to your bank's (the card-issuing bank) page for a standard one-minute cardholder verification procedure.
- After the payment is confirmed, our manager will contact you to arrange the service delivery details (at your convenience: online consultation or in-person meeting).
Please note that after the payment is processed, a confirmation will be sent to the email address you provided. We kindly ask you to keep your payment receipts. We accept the following bank cards: Visa, Visa Electron, MasterCard, Maestro, and Belkart.
Payments by bank cards are processed through the bePaid electronic payment system (https://bepaid.by/kak-oplatit). The bePaid payment page fully complies with PCI DSS Level 1 data security requirements. All confidential data is stored in encrypted form and is highly protected against unauthorized access. Secure data transmission is ensured via SSL/TLS protocol.
Refunds are made to the card originally used for payment. Please allow 1 to 30 days for the funds to be credited to your card from the date of the refund initiated by the Seller.
After completing your payment, we kindly ask you to keep your card receipts (payment confirmations) for reconciliation with your card account statement, should any disputed transactions arise.
In case of an erroneous payment, a refund procedure is available. To request a refund, please contact our reservation department at +375 17 382 4110 and provide a valid reason for your request.